Privacy Policy

LAST UPDATED: 20 JUNE 2013

InMobi is committed to respecting and protecting individuals' privacy rights. This Privacy Policy explains how InMobi Pte Ltd, its subsidiaries and affiliated companies (collectively, "InMobi" or "we", "us", "our") use end users (“you” or “your”) your personal and device-related information when (i) you view ads served by InMobi on third party websites or mobile apps (see the section below called "InMobi Ad Network"), and (ii) you visit the InMobi website at www.inmobi.com (see section below called "InMobi Website").

InMobi has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s Web Privacy and TRUSTed Data program requirements including transparency, accountability and choice regarding the collection and use of Consumer information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@inmobi.com. If you are not satisfied with our response you can contact TRUSTe here.

The TRUSTe programs cover the collection and use of information on www.inmobi.com and by InMobi’s technology on third party mobile applications and websites.

INMOBI ADVERTISING & AUDIENCE PLATFORM

WHAT IS THE INMOBI AD NETWORK?

InMobi is the world's largest independent ad network. We partner with third party website publishers and mobile app developers to serve ads on their sites and in their apps. These ads are customised to their users' interests and geographic locations, which we infer from information we collect about how those users interact with sites and apps that have partnered with InMobi (this type of advertising is often called "interest-based advertising" or "targeted advertising"). This enables our partnering publishers and developers to provide content-rich services that are more relevant to their users, often using the advertising revenues they generate to offer their services for free or at a subsidised cost.

WHAT INFORMATION DO WE COLLECT?

When you view an InMobi ad on a site or app which uses our services, we may collect information about your device or the ad that you have viewed. This information does not enable us to work out your identity in real life, but does enable us to recognise your device when you use other sites and apps that have partnered with us.

Specifically, we may collect:

(a) Information about your device

We may collect some or all of the following information about your device: device type (e.g. smartphone, tablet, etc.), operating system (e.g. iOS, Android, Windows, Blackberry), network provider, Internet (IP) address, which mobile browser you use (e.g. Safari, Internet Explorer etc.), the carrier user ID (a number uniquely allocated to you by your network provider), platform, SDK version, timestamp, API key (identifier for application), application version, iOS Identifier for Advertising, iOS Identifier for Vendors, Media Access Control (MAC) address, International Mobile Equipment Identity (IMEI), Model, manufacture and OS version of device, session start/stop time, locale (specific location where a given language is spoken), time zone, and network status such as WiFi, the geo-location of your device (using GPS or other geo-location data) and the unique device identifier of your mobile device (a number uniquely allocated to your device by your device manufacturer).

(b) Information about the ad you have viewed

We also collect some or all of the following information about the ad you have viewed: (i) the content type of the ad (what the ad is about, e.g. games, finance, entertainment, news); (ii) the ad type (e.g. whether the ad is a text, image, or video based ad); (iii) where the ad is being served (e.g. the address of the website on which the ad appears); and (iv) certain information about post-click activity in relation to the ad (e.g. whether you proceed to purchase the product or service advertised).

On occasion, our partnering mobile publishers or app developers may also disclose to us information they have separately collected about you so that we can improve the relevance of the ads we serve on their behalf. They do this in accordance with their own specific privacy policies and subject to their own applicable legal requirements. We do not use the information they provide to us for any purpose other than serving you with interest-based ads on their behalf.

There is certain data that although not personally identifiable we consider sensitive, such as viewing of sites with sexual content or information indicating a users’ specific medical condition. We do not use these types of sensitive data from one site for tailoring ads at other sites across our network.

(c) InMobi Audience Platform

The InMobi Audience Platform also provides information to publishers and developers about how you use and engage with their app as well as how sites or apps are performing across different handsets, including but not limited to tracking conversions across multiple advertising networks.

InMobi obtains this information as a result of data being sent via an SDK embedded by the publisher or developer in your app.

Each publisher and developer is responsible for obtaining all applicable consents to enable InMobi to collect information from your device.

HOW DO WE USE INFORMATION THAT WE COLLECT?

We use the information we collect to display interest-based advertising customised to individuals’ inferred interests, preferences and locations, and to perform analysis aimed at improving our services and technologies. The information we collect also helps us to provide filtering options for publishers and developers to manage ads appearing on their sites and in their apps, and to provide targeting options for advertisers. This helps our publishers and developer clients, for example, not to present you ads that you have already seen, and helps our advertiser clients serve adverts that are most likely to be of interest to you.

WHO DO WE SHARE INFORMATION WITH?

With Publishers, Developers and Advertisers

We share the information we collect from your visits to partnering sites and apps with our publisher, developer and advertiser clients. We anonymise this information using one-way hashing (i.e. scrambling) technology and encrypt it securely before sharing it. These measures preserve your anonymity and mean that our clients cannot identify you in real life from the information we share. Our clients use this anonymised information to better understand their site and app traffic usage so that they can refine and improve their services.

With InMobi Affiliates

We may also share your information among InMobi affiliates so that we can better provide advertising that is relevant to you.

Sharing Info with Third Parties

From time to time, we may need to disclose your information to third parties such as to law enforcement authorities or our legal advisers, where it is necessary to comply with the law or regulation; enforce or apply our user terms and conditions; to protect our rights, or to preserve the safety of our users. This may include exchanging information with other companies and organizations for fraud protection.

We may also share your personal information in connection with any merger, a sale of InMobi assets, or a financing or acquisition of all or a portion of our business to another company. Whenever we share your personal information for this reason we will ensure that the recipient is bound by all appropriate confidentiality obligations and that it commits to using your personal information only for the purposes for which you originally provided it.

INTERNATIONAL TRANSFERS

We may share your information with clients, affiliates and other third parties described above who are based in countries outside of your country of residence (for example, if you are an EU resident, we may share your information with our non-EU clients or affiliates). While some countries may not have data protection laws that are equivalent to those of the country in which you reside, we will take all reasonable measures to protect your information in accordance with this Privacy Policy and applicable legal requirements.

HOW DO WE KEEP INFORMATION SECURE?

InMobi uses appropriate technical and organisational measures to protect the information it collects about you and your device. In particular, we anonymise all information we collect using one-way hashing technology and encrypt it securely before sharing it with any third parties.

HOW LONG DO YOU KEEP INFORMATION FOR?

We retain information collected on third-party applications and web sites for a period of 90 days, unless otherwise required by law. After 90 days we further anonymise the data by aggregating it before storing it for analytical purposes.

OPTING OUT OF INTEREST-BASED ADVERTISING

As described above, the information we collect does not enable us to work out your identity in real life. We use this information only to serve you with interest-based advertisements based on your inferred interests, preferences and location.

If you prefer not to receive this, you can opt out of InMobi using your information for interest-based advertising purposes at any time by going to the InMobi Opt Out page.

Please note that if you opt out of InMobi using your information for interest-based advertising you may still receive "generic" ads from us that are not based on your inferred interests.

INFORMATION COLLECTED ON BEHALF OF THIRD PARTIES

InMobi may offer advertising solutions to clients that include the collection of voluntary information from you as part of an advertisement, e.g. serving an ad that contains an advertiser questionnaire. All of the information that you voluntarily provide in response to the advertisement shall be collected by InMobi and forwarded directly to the relevant client and will be governed by that client's privacy policies in place from time to time.

INMOBI WEBSITE

WHAT INFORMATION DO WE COLLECT?

To create an account on the InMobi website we need to collect details of your username, password, email address, country and preferred account type.

You can also provide us with other optional information, such as your name, picture, postal address, phone number, social network profiles, questionnaire responses, general business information, and other personal, biographical, or demographic info. This optional information is not necessary for you to use the InMobi site or to maintain an account with us, but by sharing this information we can better serve you and improve your overall website experience.

If you provide the name and email address of a friend or colleague, we will use that information to send the individual a one-time invitation to visit or register with our site.

THE USAGE INFORMATION WE COLLECT

In addition to the personal information described above, we also collect certain information about your usage of the site. Specifically, our servers collect the following information automatically about your usage of the site:

  • the type of web browser you use (e.g. Internet Explorer, Mozilla Firefox, Google Chrome or another)
  • where you travel within the site (e.g. the pages that you visit within the InMobi site)
  • your browsing preferences, such as your screen size, resolution and other viewing preferences
  • the links and adverts that you click on
  • information about how you arrived at our site (e.g. whether you were directed to our site by a search engine or another third party website)
  • information about how you leave our site (e.g. which website you visit immediately after visiting our site).

We may use cookies to help us collect and store this information, as described in more detail below in the section headed "Does InMobi use cookies?" and our cookie policy.

HOW DO WE USE THE INFO WE COLLECT?

We use the account information and other personal information you provide to manage your account, communicate with you, conduct business with you (e.g. reporting and payment), personalise the InMobi website, comply with your requests, and inform you about products and services in accordance with your marketing preferences.

We use your usage information to analyse our web traffic, to figure out how often customers use parts of the site, to improve the site and generally to make it appealing to as many users as possible.

WHO DO WE SHARE INFORMATION WITH?

We will share your personal information only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

From time to time, we may need to disclose your information to third parties such as to law enforcement authorities or our legal advisers, where it is necessary to comply with the law or regulation; enforce or apply our user terms and conditions; to protect our rights, or to preserve the safety of our users. This may include exchanging information with other companies and organizations for fraud protection.

We may also share your personal information to companies that provide services to help us with our business activities (e.g. processing payments or submitting emails to you on our behalf), in connection with any merger, a sale of InMobi assets, or a financing or acquisition of all or a portion of our business to another company. Whenever we share your personal information for this reason we will ensure that the recipient is bound by all appropriate confidentiality obligations and that it commits to using your personal information only for the purposes for which you originally provided it.

You should also be aware that the information submitted to public areas, such as our blogs, may be read, collected, and used by others who access them.

If you interact with social media features on our site, such as the Facebook Like button, or use your social network credentials to comment on our blog, these features may collect information about your use of this site as well as post information about your activities on this site to your profile page. Your interactions with these Features are governed by the privacy policy of the company providing it.

INTERNATIONAL TRANSFERS

We may share your information with our affiliates and other third parties described above who are based in countries outside of your country of residence (for example, if you are an EU resident, we may share your information with our non-EU clients or affiliates). While some countries may not have data protection laws that are equivalent to those of the country in which you reside, we will take all reasonable measures to protect your information in accordance with this Privacy Policy and applicable legal requirements.

HOW DO WE KEEP INFORMATION SECURE?

We use appropriate technical and organisational security measures to protect the information we collect. We use multiple electronic, procedural, and physical security measures to protect against unauthorised or unlawful use or alteration of information, and against any accidental loss, destruction, or damage to information. We encrypt all information we collect and maintain this encrypted information securely on our servers behind a firewall. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

HOW LONG DO YOU KEEP INFORMATION FOR?

We retain information for only as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless otherwise required by law.

GENERAL

DOES INMOBI USE COOKIES?

We use cookies and web beacons to help us collect some of the information we describe above, to provide website functionality and advertising to you, and to save you having to provide information you have already given us on subsequent visits to our site.

For more detailed information about the technologies we use and your rights to control those cookies, please visit ourcookie policy.

WHAT ABOUT CHILDREN?

We do not knowingly collect any personal information about children under the age of 13. If we become aware that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database.

WHAT ABOUT OTHER WEBSITES?

Our website and the ads we service may contain links to other websites. You should be aware that we are not responsible for the privacy practices of such other websites as those may have different privacy policies and terms of use and are not associated with us. You agree that we cannot control these links and we shall not be responsible for any use of such websites.

CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy at any time. The amended Privacy Policy will be displayed on our site. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective. Please check our Privacy Policy regularly to ensure you have read the latest version.

YOUR RIGHTS

Much of the information we hold is purely technical in nature, and relates to the devices that interact with our website or our ads rather than being "personal" in nature about any individual. Information on how to refuse use of this information for interest-based advertising purposes is provided above in the section "Opting Out of Interest-based Advertising" above.

Where we do hold limited personal information about you (such as personal information about an InMobi account you have with us), you can ask us for access to this personal information, to correct or update any inaccurate personal information we hold, to stop sending you direct marketing or to stop using your personal information altogether.

If you would like to exercise any of these rights, you may be able to make the update within your account settings or by contacting us using the details provided below.

CONTACTING US

For the purpose of applicable EU data protection laws, the “data controller” in respect of your personal information is InMobi, the UK branch of InMobi Pte Ltd. Address: Head of Privacy, InMobi, 265 Strand, London, WC2R 1BH.

If you have any questions about this Privacy Policy, please contact us at: privacy@inmobi.com.

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